Terms & ConditionsX
Terms And Conditions
- All credits and packages purchased are non-refundable.
- All credits and packages purchased are non-transferable.
- All LIVESTREAM classes will not be refunded after the class is finished unless there were technical problems on our side. We have someone always checking the feed during classes so any disruptions can be due to your device or internet.
- No-Shows or Cancellations made within four hours or less of the scheduled class start time will result in the loss of one (1) class credit for students using a Drop-in, 5, 10 or 25 class package. Students on a monthly unlimited plan will be charged a fee of RM40(in-studio classes) or RM25 (ZOOM livestream classes) which will need to be settled prior to attending another class.
- We do not allow latecomers into the class after starting as a safety measure. Warm ups are an important aspect when it comes to physical activity and missing a warm up can lead to injury. The same applies for livestream classes. Latecomers will then be listed as a no show and the same penalty applies as above.
- PLEASE NOTE: We do not accept cancellations or changes to bookings via email or telephone. We ask that each Yogi takes responsibility for their own bookings and account. Reserved spots will be held until 5 minutes before class at which point they will be given away to any yogis on the waitlist.